Help
Warranty
One year
Every paddle carries a one-year warranty against manufacturing defects, running from the delivery date. Register nothing; the order record is the proof of purchase.
What counts as a defect
- Delamination of the carbon face from the core.
- Edge guard separating from the paddle body.
- A core that goes soft or rattles under normal play.
- Handle wrap lifting at the seam.
What does not
Normal wear: face texture smoothing over a season, grip wear, cosmetic scuffs. Impact damage from anything other than a ball. Paddles that have been sanded, re-weighted, re-painted or otherwise modified.
Making a claim
Send photographs of the defect and your order number through the contact form. Approved claims are replaced, not repaired, and we cover shipping in both directions.
Placeholder policy copy. Warranty terms must be confirmed by the client before publication.
